Refund & Return Policy

Refunds and Returns Policy for GoogleLeadsFunnel.com

Effective Date: October 2, 2024

At Growthset Marketing, we strive to deliver high-quality digital marketing services to roofing contractors through our website GoogleLeadsFunnel.com. We are committed to ensuring that our customers are satisfied with our digital products and services. This Refunds and Returns Policy outlines the conditions, process, and timeframes for requesting refunds, and provides clear guidance on how you can initiate a return if needed.

Please read this policy carefully before making a purchase. If you have any questions, feel free to contact us at [email protected].

1. Digital Products Covered by This Policy

This policy applies to the digital products sold through GoogleLeadsFunnel.com. These products may include, but are not limited to:

  • Digital marketing tools, templates, or courses.
  • Access to lead generation services.
  • Marketing strategy guides.

Since these are digital goods, they are not subject to physical returns.

2. Refund Conditions

We offer refunds under specific conditions. If you are unsatisfied with our digital products, you may be eligible for a refund if the following conditions are met:

  • Eligibility for Refund: Refunds are only available for digital products that do not meet the agreed-upon specifications or fail to function as described.
  • Timeframe for Refund Requests: Refund requests must be submitted within 14 days of the purchase date. After this period, no refunds will be issued.
  • Digital Product Defects: If you receive a faulty or non-functioning digital product, please notify us immediately within the refund eligibility period.

Please note that refunds will not be issued in the following circumstances:

  • You changed your mind after purchasing the digital product.
  • You failed to download, access, or use the digital product within the allowed timeframe.
  • The issue arises from factors outside our control (e.g., incompatible software or hardware on your end).

3. How to Initiate a Refund Request

To initiate a refund request, follow these simple steps:

  1. Contact Us: Email us at [email protected] with the subject line: “Refund Request – [Order Number].”
  2. Provide Information: In your email, please include:
    • Your name.
    • Date of purchase.
    • The reason for the refund request (please describe the issue you experienced).
    • Your order number or proof of purchase.
  3. Review Process: We will review your request and may ask for additional information if necessary.
  4. Refund Decision: If your refund request meets our conditions, we will process your refund within 7 business days of approval.

4. Refund Method and Timeframes

Approved refunds will be processed using the original payment method used for the purchase. Depending on your payment provider, refunds may take up to 7-10 business days to reflect in your account.

5. Fees and Costs

We do not charge any restocking or handling fees for refund requests. However, we are unable to refund any third-party processing fees (e.g., PayPal or credit card transaction fees) that may have been incurred during the purchase.

6. No Return Policy for Digital Products

Since our products are digital and cannot be physically returned, we do not require customers to return any product. Instead, our primary focus is on ensuring that any digital product issues are resolved through a refund or product replacement, as applicable.

7. Exceptions

In rare cases, we may consider exceptions to our refund policy on a case-by-case basis if there are extenuating circumstances. These are at the sole discretion of Growthset Marketing.

8. Contact Information for Support

If you have any questions or require assistance regarding refunds or the use of our digital products, please contact us:

Growthset Marketing
Email: [email protected]
Address: 2299 N Silverbell Rd, Apt 2104, Tucson, AZ 85745

We are committed to responding to all inquiries within 48 hours.